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Terms & Conditions - the basics
Last Updated: 2026
Welcome to the Bird Family Restaurants website (the "Site"). These Terms and Conditions ("Terms") govern your use of the Site, including any reservations, online ordering, and gift card purchases made through it. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. About Bird Family Restaurants
Bird Family Restaurants ("we," "us," "our," or the "Company") owns and operates multiple restaurant brands and locations, including those referenced on this Site. These Terms apply to the Site as a whole and, unless otherwise noted, to all affiliated restaurant brands under the Bird Family Restaurants umbrella.
2. Use of the Site
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this Site by any third party. Prohibited behavior includes:
Attempting to gain unauthorized access to any portion of the Site or its related systems
Uploading or transmitting viruses, malware, or other harmful code
Using automated means (bots, scrapers) to access the Site without our express written permission
Impersonating any person or entity, or misrepresenting your affiliation with any person or entity
3. Reservations
Reservations made through the Site are subject to availability and confirmation by the applicable restaurant location.
We reserve the right to cancel or modify a reservation at our discretion, including in cases of no-shows, incomplete information, or restaurant closures.
Some locations may require a credit card to hold a reservation and may charge a fee for late cancellations or no-shows; specific policies will be disclosed at the time of booking.
Party size, seating time, and table assignment are subject to change based on operational needs.
4. Online Ordering
Menu items, prices, and availability are subject to change without notice and may vary by location.
We make reasonable efforts to ensure menu and allergen information is accurate, but we cannot guarantee that any item is free of allergens or cross-contamination. Guests with food allergies or dietary restrictions should notify restaurant staff directly before ordering.
Orders are subject to acceptance by the restaurant. We reserve the right to refuse or cancel any order for any reason, including inaccurate pricing, item unavailability, or suspected fraudulent activity.
Payment is processed at the time of order unless otherwise stated. All sales are final unless a location's specific refund policy states otherwise.
5. Gift Cards
Gift cards purchased from our restaurants are redeemable at participating Bird Family Restaurants locations only, as indicated at checkout.
Gift cards are not redeemable for cash except where required by law, and are non-refundable once purchased.
Lost or stolen gift cards may not be replaced unless proof of purchase is provided and permitted by applicable law.
Gift card balances do not expire unless required or permitted by state law, in which case applicable terms will be disclosed.
6. Intellectual Property
All content on the Site — including text, graphics, logos, photographs, menus, and design elements — is the property of Bird Family Restaurants or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, modify, or create derivative works from any Site content without our prior written consent.
7. User-Generated Content
If the Site allows you to submit reviews, comments, or other content, you grant Bird Family Restaurants a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for promotional and operational purposes. You are solely responsible for the content you submit and agree it will not be unlawful, defamatory, or infringe on any third party's rights.
8. Third-Party Links and Services
The Site may contain links to third-party websites or services (such as payment processors or reservation platforms) that are not owned or controlled by us. We are not responsible for the content, privacy practices, or terms of any third-party sites.
9. Disclaimer of Warranties
The Site and its content are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
10. Limitation of Liability
To the fullest extent permitted by law, Bird Family Restaurants shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, reservations, orders, or gift card purchases, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify and hold harmless Bird Family Restaurants, its affiliates, and its employees from any claims, damages, losses, or expenses arising from your use of the Site or violation of these Terms.
12. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to its conflict of laws principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Colorado.
14. Contact Us
If you have questions about these Terms, please contact us at:
Bird Family Restaurants
Address: 915 Moraine Ave, Estes Park, CO 80517Phone: (970) 586-9832